Privacy Policy

TOOTHDOQ LIMITED LIABILITY COMPANY, doing business as ToothDoQ ("ToothDoQ," "we," "our," or "us"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dental care platform and related services at toothdoq.com.

ToothDoQ is currently in an early-access launch: appointment booking and dentist discovery are opening area by area, and joining the waitlist reserves your place. We operate across the United States, except California and Washington for now. Waitlist signups share an email address, ZIP code, any interest you choose to add (like care for your family or a dental emergency), and referral activity.

2. Information We Collect

Personal Information

Health Information

As a dental healthcare platform, we may collect protected health information (PHI) such as appointment details, dental images you choose to upload, and treatment-related information, handled in accordance with HIPAA.

3. HIPAA Compliance

ToothDoQ is committed to HIPAA compliance. All PHI is handled according to HIPAA regulations, including encryption in transit and at rest, access controls and audit logging, and Business Associate Agreements with our service providers.

4. SMS / Text Messaging

If you provide your mobile phone number and consent, ToothDoQ sends transactional text messages (SMS) related to your account, including appointment reminders and confirmations, payment confirmations, and account notifications.

Consent: You opt in by providing your mobile number and agreeing to receive texts when you create an account or book an appointment on toothdoq.com. Consent to receive text messages is not a condition of purchasing any goods or services.
Message frequency varies based on your activity and appointments.
Message and data rates may apply per your mobile carrier plan.
Opt-out: Reply STOP to any message to unsubscribe at any time. Reply HELP for help, or visit https://toothdoq.com/help.
We do not share or sell your mobile phone number or SMS opt-in consent with any third parties or affiliates for their own marketing or promotional purposes. SMS consent data is used solely to deliver the messages described above.
Mobile carriers are not liable for delayed or undelivered messages.

5. How We Use Your Information

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information, including encryption, access controls, and continuous monitoring. No method of transmission or storage is 100% secure, but we work to protect your information using industry-standard measures.

7. Children's Privacy

ToothDoQ is not directed to children. No one under 18 may create a ToothDoQ account, and we do not knowingly collect personal information directly from children.

Family profiles. Parents and legal guardians can add child profiles to their own account to find and book dental care for their children. When you add a child profile, you confirm that you are that child's parent or legal guardian. Child profile information is provided by you, stays inside your account, and is used only to help you find dentists who see children, book and manage your child's appointments, and, if you choose, prepare visit paperwork ahead of time.

What we store for a child profile: the name or nickname you choose, their birth year, and any health history you choose to add. Children's health information is encrypted at rest. We do not sell children's information, share it for advertising, or send marketing to children.

Your controls. You can edit or delete a child profile at any time from your account. Deletion removes the profile from our systems, except records we are required to keep for healthcare and legal record-keeping (for example, appointments already booked). If we ever learn we have collected personal information directly from a child under 13, we will delete it.

8. Your Rights

We honor access and deletion requests from anyone, regardless of the state you live in. Email privacy@toothdoq.com and we will respond.

1. Introduction